Skip Nav

Frequently Asked Questions

lady packing box

When can I move in?

If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given before I move out?

Your contract is month-to-month, and you may move out at any time. However, we would appreciate a 7 day notice prior to rent due date.

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (examples: driver’s license, state ID, or passport).

Does there have to be someone in the office to let me through the security gates?

No. When given your personal gate access code, you will have 24/7 access to your unit.

How do I make a payment?

You can pay in person, mail a check or money order, contact us by phone, or make a payment through our website. You may also sign up to have your payments automatically deducted from your credit or debit card monthly. We also have an overnight dropbox available at our facilities for payments.

What forms of payments do you accept?

Checks, cash, money orders, VISA, MasterCard, American Express and Discover.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our office and speak to one of our experienced storage experts.

Do I need to bring my own lock?

You do need to have a lock for your unit. If you don't already have one, we do sell maximum security disc locks for your convenience.

Are there any items that I am NOT able to store?

Liquids, mothballs, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Do you have handcarts or dollies available at your facility?

Depending on availability, we do have carts or dollies for your convenience.